Warehousing
Quality Assurance with Smart Glasses
Hands-Free Inspection Checklists
Use case: A QA officer conducts inbound goods inspections using voice-activated checklists displayed in the smart glasses, without needing a clipboard or tablet.
Benefits:
- Increased efficiency by removing the need for paperwork.
- Minimises missed steps with real-time prompts.
- Increases consistency across all inspectors.
Real-time Barcode and RFID Scanning
Use case: Scan product barcodes or RFID tags via the glasses’ camera to verify stock against the manifest instantly.
Benefits:
- Eliminates the need for handheld scanners.
- Flags mismatches immediately for corrective action.
- Reduces stock discrepancies during audits.
Live Video Support from Experts
Use case: Damage spotted in a shipment and streams a live video feed from the smart glasses to a remote QA manager.
Benefits:
- Faster decision making by managers without physical inspection.
- Avoids unnecessary product handling.
- Reduces downtime caused by waiting for approvals.
Defect Recognition via AI Overlay
Use case: AI integrated into the glasses highlights dents, scratches, or packing tears as the inspector views the product.
Benefits:
- Improved detection accuracy for subtle defects.
- Reduces human error in visual inspections.
- Increases throughput by automating defect recognition.
Augmented Picking Verification
Use case: While picking goods for dispatch, glasses display product images and specs for on-the-spot verification.
Benefits:
- Minimises incorrect item selection.
- Reduces returns due to wrong shipments.
- Improves overall order accuracy.
Step-by-Step SOP Guidance
Use case: New QA staff follow augmented reality Standard Operating Procedure (SOP) overlays while inspecting fragile goods.
Benefits:
- Shortens training time for new hires.
- Ensures compliance with QA protocols.
- Increases consistency across shifts and staff.
Temperature & Environment Monitoring Alerts
Use case: For temperature-sensitive products, smart glasses display live readings from IoT sensors in storage areas.
Benefits:
- Allows immediate action if temperature deviates from the safe range.
- Prevents product spoilage and costly waste.
- Improves compliance with storage regulations.
Batch and Lot Traceability Assistance
Use case: Glasses pull up supplier, batch, and expiry details when viewing product labels for QA confirmation.
Benefits:
- Reduces risk of expired or wrong batch shipment.
- Supports quick recall processes when needed.
- Increases traceability for audit readiness.
Photo & Video Evidence Capture
Use case: While inspecting damaged pallets, QA staff record high-resolution photos and videos hands-free.
Benefits:
- Creates time-stamped evidence for supplier claims.
- Improves dispute resolution with carriers.
- Streamlines documentation for insurance purposes.
Workload Prioritisation and Alerts
Use case: Glasses display alerts for urgent QA inspections, such as high-value shipments or suspected damaged goods.
Benefits:
- Ensures critical issues are addressed first.
- Improves resource allocation in busy shifts.
- Reduces bottlenecks in dispatch.
