Manufacturing
Remote Collaboration with Smart Glasses
Remote Expert Support
Use Case:
A line technician encounters an unfamiliar machine fault and connects live with a remote engineer via smart glasses.
Benefits:
- Hands-free live video stream allows expert to see exactly what the technician sees.
- Step-by-step verbal or visual guidance reduces downtime.
- Eliminates the need for on-site expert travel -> saves time and money.
Virtual Factory Walk-Throughs
Use case:
A remote quality assurance manager joins a production floor walk-through using the smart glasses feed from an on-site team member.
Benefits:
- Enables real-time inspection without physical presence.
- Reduces travel costs and delays in decision-making.
- Ensures compliance audits continue even under travel restrictions.
Live Product Design Review
Use case:
Design engineers in another country / state join a prototyping session live through smart glasses worn by a factory technician.
Benefits:
- Designers can suggest changes while viewing the prototype in real time.
- Enhances speed from prototype to production.
- Minimises communication errors across time zones and departments.
Remote Commissioning of Machinery
Use case:
A new CNC machine is installed, and the vendor’s commissioning expert supports the setup remotely via smart glasses.
Benefits:
- Reduces setup time and dependency on on-site availability.
- Increases safety by providing real-time oversight.
- Cuts cost of flying out commissioning engineers.
Maintenance Team Collaboration
Use case:
A junior technician on the floor shares real-time views with the maintenance head located off-site.
Benefits:
- Troubleshooting becomes faster with real-time feedback.
- Facilitates on-the-job training and skill development.
- Avoids unnecessary delays and equipment failures.
Remote Training and SOP Walk-throughs
Use case: New hires are trained by a remote trainer who guides them through Standard Operating Procedures via smart glasses.
Benefits:
- Reduces onboarding time and resource load.
- Allows trainers to handle multiple trainees across locations.
- Ensures consistency in training delivery.
Virtual Supplier Collaboration
Use case:
Suppliers join a live smart glasses session to verify fit and alignment of custom parts during assembly.
Benefits:
- Accelerates sign-off process for critical components.
- Reduces rework by catching issues early.
- Strengthens supplier-client relationships with transparency.
Real-Time Safety Inspections
Use case:
A remote safety manager audits compliance by viewing live feeds through a frontline worker’s smart glasses.
Benefits:
- Enables instant identification of safety hazards.
- Enhances documentation with recorded video proof.
- Maintains audit cadence without site travel.
Remote Production Troubleshooting
Use case:
A machine in the assembly line is underperforming; remote engineering support diagnoses the issue through live smart glasses footage.
Benefits:
- Enables rapid root-cause analysis.
- Prevents unnecessary production halts.
- Minimises need for in-person troubleshooting.
Collaborative Quality Control
Use case:
A quality controller on-site collaborates with a remote customer representative to verify shipment quality via smart glasses.
Benefits:
- Builds customer trust with real-time inspection access.
- Speeds up approval process for shipments.
- Reduces disputes and return rates.
